For a specific question or problem, please use the following directory as a guide
for calling us:
SUBJECT
|
NUMBER
|
EXTENSION
|
|
Assessments (General Questions)
|
278-7850
|
3430
|
|
Assessments (Layouts, Hearings)
|
278-7850
|
3443
|
|
Assessments (Payments, Account Status)
|
278-7850
|
3327
|
|
Backflow Prevention - Water
|
278-7850
|
3638
|
|
Backup - Sewer
|
278-7850
|
3600
|
|
Backwater Valves
|
278-7850
|
3444
|
|
Bids (Pick-Up and Results)
|
278-7850
|
3343
|
|
Billing Questions
|
278-7850
|
Press 2
|
|
Blockage - Sewer
|
278-7850
|
3600
|
|
Call Before You Dig
|
278-7850
|
3600
|
|
Claims Department
|
278-7850
|
3331
|
|
Colebrook Hydroelectric
|
379-6925
|
|
|
Connections (Sewer)
|
278-7850
|
3600
|
|
Credit Union
|
278-7850
|
3470
|
|
Customer Service
|
278-7850
|
Press 2
|
|
Developers' Permit-Agreements
|
278-7850
|
3443
|
|
Dispatcher
|
278-7850
|
3600
|
|
District Clerk
|
278-7850
|
3207
|
|
Diversity Matters
|
278-7850
|
3300
|
|
Emergency Repairs
|
278-7850
|
3600
|
|
Engineering Plans
|
278-7850
|
3435
|
|
Engineering Specifications
|
278-7850
|
3435
|
|
Events and Meetings
|
278-7850
|
3202
|
|
Flow Test Information
|
278-7850
|
3600
|
|
Flow Test Request
|
278-7850
|
3600
|
|
Geographic Information System (GIS)
|
278-7850
|
3425
|
|
Goodwin Hydroelectric
|
379-6925
|
|
|
Household Hazardous Waste Collection
|
278-3809
|
|
|
Human Resources
|
278-7850
|
3303
|
|
Hydrant Meters
|
278-7850
|
3600
|
|
Inspections (Water or Sewer)
|
278-7850
|
3600
|
|
Job Applications
|
278-7850
|
3302
|
|
Leaks
|
278-7850
|
3600
|
|
Liens (Main Pipe & Sewer)
|
278-7850
|
3327
|
|
Location of Pipes
|
278-7850
|
3642
|
|
Maps
|
278-7850
|
3428
|
|
Mark-Outs
|
278-7850
|
3600
|
|
Media Relations
|
278-7850
|
3209
|
|
Meter Installation (Water)
|
278-7850
|
3600
|
|
Meter Readings (Water)
|
278-7850
|
Press 2
|
|
Mid-Connecticut Project (CRRA)
|
247-8887
|
|
|
Odor Complaints
|
724-1525
|
|
|
Permits:
|
|
|
|
Connections
|
278-7850
|
3600
|
|
DEP-Related Permits
|
278-7850
|
3451
|
|
Water & Sewer Installations
|
278-7850
|
3600
|
|
Property (Real Estate)
|
278-7850
|
3430
|
|
Purchasing
|
278-7850
|
3340
|
|
Recreation
|
278-7850
|
3814
|
|
Service Pipe Locations
|
278-7850
|
3600
|
|
Sewer Blockages, Backups
|
278-7850
|
3600
|
|
Shut-Off/Turn-On Water
|
278-7850
|
3600
|
|
Speakers Bureau
|
278-7850
|
3209
|
|
Tours (of facilities)
|
278-7850
|
3209
|
|
Turn-On Water
|
278-7850
|
3600
|
|
Water Main Break
|
278-7850
|
3600
|
|
Water Pollution Control Facilities:
|
|
|
|
East Hartford
|
278-7850
|
3483
|
|
Hartford
|
278-7850
|
3547
|
|
Poquonock
|
278-7850
|
3496
|
|
Rocky Hill
|
278-7850
|
3487
|
|
Water Pressure
|
278-7850
|
3600
|
|
Water Quality Complaints
|
278-7850
|
3600
|
|
Water Quality Laboratory
|
242-7706
|
3904
|
|
Water Service Applications
|
278-7850
|
3600
|
|
Water Service Taps
|
278-7850
|
3600
|
|
Water Treatment Facilities:
|
|
|
|
Bloomfield
|
242-7706
|
3920
|
|
Collinsville
|
693-1824
|
|
|
West Hartford
|
313-0031
|
3810
|
